Job Description

If you are a shipping professional looking for growth and professional development, we have a great opportunity for you! Emerson is looking to add a Distribution Center Shipping Supervisor to our Knoxville, TN location.

This position is responsible for the efficient day-to-day operation of the Shipping department, focusing on meeting commitments for on-time delivery and overall customer satisfaction (e.g., order correctness). You will lead department employees, Dangerous Goods program, support ITCG group in all trade compliance requirements and aid in trade compliance audit and any other assigned responsibilities of SYS Global Supply Chain.

In This Role, Your Responsibilities Will Be:

• Lead the daily activities of department employees to meet customer deliveries. 
• Maintain training records for department employees to ensure they are trained appropriately for the tasks they are required to do. 
• Lead and supervise all outbound shipments to ensure they are correct and carried out to meet customer requirements and Emerson company policies.
• Encourage ethical behavior in all employees through leadership by example. Interact with other departments and employees to achieve goals. Attend and conduct all required meetings (e.g., represent shipping department in meetings; conduct team meetings for department as needed).
• Ensure that all records and reports regarding fulfillment center activities are prepared on a timely basis and effectively maintained. Provide inputs for pertinent metrics to monitor effectiveness. Suggest process improvements where applicable. 
• Promote and nurture atmosphere of quality and process improvement in all physical and mental tasks for departmental employees. Review all work instructions and quality procedures for distribution and shipping department. Suggest improvements if applicable.
• Review fulfillment center operations to ensure daily housekeeping duties are accomplished with focus on neatness and organization to prevent damage to product, equipment, and the facility. Operate in compliance with all Federal, State, Local laws, and Emerson company policies ensuring that all safety procedures and policies are followed. Aid in all safety related audits.
• Supervisory responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

Who You Are:

You establish clear responsibilities and processes for monitoring work and measuring results. You follow through on commitments and make sure others do the same. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You attentively listen to others. You show consistency between words and actions. You build constructive relationships with people both similar and different to yourself. You maintain positive work relationships with all work associates. You display a can-do attitude in good and bad times. You step up to handle tough issues and can shift priorities easily. You can handle stress caused by meeting deadlines with tight scheduling requirements.

For This Role, You Will Need:

• A 4-year college degree or equivalent experience in a comparable role. A minimum of 6 years of direct experience in comparable roles will be considered in lieu of degree.
• A minimum of 3-5 years in a supervisory role leading people.
• Must be able to obtain the following certifications – 49 CFR (DOT); International Air Traffic Association (IATA); International Maritime Dangerous Goods (IMDG)
• Must be able to safely use all packaging and freight handling equipment associated with a shipping dock area
• Ability to stand for long periods of time. 
• Legal Authorization to work in the United States – sponsorship will not be provided for this role

Preferred Qualifications That Set You Apart:

• Warehouse, yard, transportations management systems (Oracle, Trade Sphere (a plus))
• Transportation provider (DHL, UPS, and FedEx) online software within an international and domestic shipping environment
• Continuous awareness/knowledge of international trade laws and regulations, including but not limited to: 

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results. ​

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.​

Learn more about our  Culture & Values . ​

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