Why Work for Saddle Creek? Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you're looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today. Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements. We're on the hunt for dynamic Distribution Managers to steer our fulfillment teams towards success in our Myerstown, PA facility, which lies at the heart of a flourishing market. This pivotal role is not just about leading teams; it's about taking full ownership of multiple accounts within the fulfillment space. As the face of Saddle Creek to our esteemed clients, you'll have the autonomy to identify and seize opportunities, addressing them in a customer-facing manner that reinforces our commitment to excellence and partnership. Ideal candidates are seasoned leaders with a history of managing and inspiring both full-time and temporary associates to achieve and exceed our operational goals. Your duties will extend beyond workforce coordination to ensuring a safe, satisfying workplace that minimizes the need for overtime, whenever possible. As a Fulfillment Manager, you are the cornerstone of our operations. Your in-depth knowledge of every individual and every process within the facility is crucial. With 60% of your time spent on the floor, your role involves direct engagement with your team-motivating, coaching, and developing their skills. Our leadership team is equally committed to supporting your growth and ensuring your success in navigating to the next level. If you thrive in fast-paced settings, are driven by exceptional customer service, and prioritize the well-being of your team, we're eager to see your resume. Join us in this rewarding role, where you'll play a key role in our ongoing growth and serve as the embodiment of Saddle Creek's values and commitment to our clients. Department : Warehouse Operations Location: Myerstown, PA Shift: Mon-Fri, 7am-4pm Position Description The Fulfillment Manager is responsible for the day to day operations in a fast-paced warehouse environment. This role is responsible for delivering and executing daily and short-term plans to achieve operational and business objectives. Responsibilities Manage multiple Supervisors in a distribution/warehouse environment Plan, monitor and execute staffing schedules and adjust as needed to ensure proper staffing levels that support operational demands and business objectives Manage inbound and outbound loading and unloading of trucks while maintaining warehouse organization and inventory accuracy Maintain productivity, customer service and safety standards on a daily basis Provide superior customer service and maintain professional and courteous relations with strategic partners Train, coach, mentor and develop staff to achieve business objectives while providing career developing opportunities; conduct performance reviews Manage revenue and expenses compared to budget; manage and track key performance indicators (KPIs) Communicate to operations' staff in areas such as: objectives, policies, procedures, safety methods, practices, programs, etc. Qualifications Education/Experience Bachelor's Degree in Supply Chain Management, Business or related field highly preferred At least 8 years of leadership experience in a warehouse or distribution environment; with at least 4 years of supervisory experience required. Must have prior experience utilizing a Warehouse Management System (WMS), material handling equipment and/or various storage systems LEAN experience preferred High School Diploma/GED Required Knowledge, Skills and Abilities Ability to deliver excellent customer service and develop mutual benefiting relationships with all partners Possess a history of growing responsibilities within a warehouse/distribution environment Ability to identify and understand problems, challenges and opportunities by analyzing and comparing data to reach a beneficial conclusion Ability to influence change management and operational performance from areas outside of his/her direct control Ability to write reports, business correspondence and procedure manuals Ability to plan, organize and manage multiple projects and set priorities Ability to effectively present information and respond to questions from groups of managers, clients and general public Ability to read, analyze and interrupt policies and contracts Must be proficient with Microsoft Office including: Word, Excel and PowerPoint
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