Job DescriptionJob DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships. Who We’re Looking For: Senior Systems EngineerDTMB Network Services is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource. This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff. In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).Duration: 1 year with possible extensionHybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.Local candidates ONLY (must be located within 2 hours of Lansing, MI) Qualifications: Cisco Unified Contact Center Express (UCCX): 5+ yearsCisco Unified Communications Manager (CUCM): 5+ yearsCisco Unity Connections (CUC): 5+ yearsClear and concise written and verbal communication is crucial to success and productivity in this role. About Codeworks: Codeworks has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's locations. Our recruiting team excels at evaluating, advising, and connecting IT professionals with new opportunities that will satisfy their expectations regarding income and opportunity for growth. At Codeworks, we're committed to diversity, equity, and in our workforce and beyond. We believe in equal opportunities and value the unique perspectives that every individual brings to our team. Join us in creating an inclusive, innovative, and collaborative workplace where your talents can thrive. Codeworks is an Equal Opportunity Employer and considers applicants for all positions without regard to , , or belief, , , , citizenship status, marital status, military/veteran status, genetic information, , , physical or mental or any other characteristic protected by applicable laws. Codeworks, LLC discloses that the anticipated hourly pay range for this position is between $85 - 90. This range is subject to change based on job-related factors, including client requirements where applicable. All full time Codeworks employees are eligible to enroll in the company’s medical, dental, vision, and life insurance plans. Additionally, employees can participate in Codeworks’ 401(k) retirement plan.#LI-DNI ZipRecruiter
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