Ready for a New Chapter? Launch Your Career in Sunny Malta!
Dreaming of a fresh start by the sea? Malta offers more than just stunning views—it's a thriving hub for international careers. We’re seeking a motivated and detail-oriented Customer Specialist to join our energetic team. If you thrive in fast-paced environments, solve problems with confidence, and want your work to make a difference, this opportunity is for you.
Role Overview:
As a Customer Specialist, you’ll manage email and live chat inquiries—no phone calls involved. You'll help ensure content quality, uphold community standards, and detect potential fraud, all while delivering outstanding service.
Key Responsibilities:
Review and moderate user-generated content to meet platform standards
Investigate and act on suspicious or fraudulent activity
Maintain accurate and organized case records
Collaborate with internal teams to streamline support processes
Leverage modern tools to deliver high-quality, informative responses
Meet performance goals while supporting overall team success
Communicate with internal departments and external partners for consistent service
Stay informed on best practices through regular training and development opportunities
Requirements:
Why Join Us:
Excited to take the next step in your customer support journey? Apply now , and we'll connect with you soon!
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